Privacy Policy
1. Introduction
Welcome to thoughtfulco. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.thoughtfulco.store (the “Site”). By using the Site, you agree to the practices described herein.
2. Information We Collect
2.1 Personal Information
We may collect personal data that you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Mailing address
- Payment details (processed by third‑party payment providers)
2.2 Automatically Collected Information
When you visit the Site, we automatically receive certain technical information, including:
- IP address
- Browser type and version
- Operating system
- Referral URLs
- Pages viewed and time spent on the Site
3. How We Use Your Information
We use the collected data for the following purposes:
- Processing orders and providing customer support
- Sending order confirmations, invoices, and shipping updates
- Responding to inquiries sent to [email protected]
- Improving the Site’s functionality and user experience
- Complying with legal obligations
- Sending promotional communications, if you have opted in
4. Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service providers that perform order fulfillment, payment processing, and email delivery
- Legal authorities when required by law or to protect our rights
All third parties are contractually obligated to protect your information and use it only for the purposes we specify.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Transactional records are kept for a minimum of seven (7) years for accounting and tax purposes.
6. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain processing activities
- Withdraw consent for marketing communications at any time
- Request a copy of the data we hold about you
To exercise these rights, please contact us at [email protected].
7. Security Measures
We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
8. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.
9. Links to Third‑Party Sites
The Site may contain links to external websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices.
10. Children’s Privacy
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Site after revisions indicates acceptance of the new terms.
12. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Phone: +1 (380) 357-1949
Address: 3905 Northwest Lakeview Way, Columbus, Ohio 43225, United States